LG 620G Prepaid Phone (Net10) Reviews
Average Customer Rating - 1 Review
a decent pre-paid phone, but there are better choices, December 17, 2010
After an atrocious experience with T-mobile I moved my family onto several pre-paid phones from different providers so that we would have time to decide exactly what we wanted before signing another contract. I have to say that after 3 months on pre-paid service, we are unlikely to go back to a contract.
I picked up the LG620G after reading several good reviews. It does have some nice features: compatible with micro SD cards (only 2g), an mp3 player and radio (the radio requires external antenna), a decent size screen and a few aps installed, also usable as a data phone. It's a clam shell design, so it is small and easy to carry and the screen is protected.
Net10's plans are pretty reasonable: 10 cents/ minute or Net10 has a $25/ month plan which includes data and text.
The bad:
It is a somewhat cheesy looking plastic phone; not the worst, but not the best either.
Many of the features are clunkly to use. The first time I tried browsing with it I was told I had to log into my phone. I still have not figured out how to read email on an external website with it. (The data usability was so bad that I stopped using it after and hour or so of playing around to see what it could do).
It has a usb connection but does not come with a cable (or car charger). The cable can be purchased separately, but I have not yet found a car charger for it.
To use the mp3 player you need to move the music onto your micro sd card using an adapter (also not supplied). Using the card is also awkward, as it sits under the battery inside the phone, not in an external slot.
Regards the service: I read a review of net10 which said that service is great, unless you put "customer" inf front of it. The folks I have spoken with at customer service are nice, but not very capable. Some have good command of English and some, not so. (Their customer service is in the Dominican Republic). I have not been able to buy minutes online, over the phone (either cell or land). There's a problem with whoever processes their credit cards, such that I was told it was denied, when the card companies said it was not. I now have hundred of $ "pending" hanging in suspension, and ultimately had to go out and buy a physical card to use the phone. My reception, clarity... is better than T-mobile, but not as good as either what my son gets on his At & T LG Prime Prepaid GoPhone (AT&T) with $50 Airtime Credit or what my daughter gets with Virgin Mobile.
Ultimately I wish I had gotten myself an LG prime. The screen is larger, and it is a touchscreen. it has an external memory card slot and takes up to 16g cards. It has better reception, getting signals where I can't. At&T customer service is much easier to deal with. Most significantly, it cost half as much (or less on one I bought black Friday week). At& T has a plan which is *identical* to net 10s, a straight 10 cents/ minute. Their flat rate is now $2/ day unlimited (which is on the high end).
I would recommend this phone only if you are already on net10, have credit you do not want to lose, and are otherwise happy with their service. The 10 cent /minute plan is great for those of us who do not use a cell much (for others I would recommend Virgin mobile).
I am staying with net10 for the time being because I paid $40 for this phone (which is too much for 2 months worth of use. However, I wish I had bought the LG prime instead and if we stay with pre-paid, I likely will ultimately pick one of those up.
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